What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment Settings->Tax->Set Tax Options from a Location Field: State Tax is not an option, only Country tax is available on the dropdown

    Asked by thelastword on May 24, 2017 at 01:41 PM

    I'm trying to set up a state tax, but when I click on the dropdown menu it only has country tax available as an option. Is there something I need to do to make state tax an option?


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    JotForm Support

    Answered by BDAVID on May 24, 2017 at 03:08 PM

    Unfortunately, it does not have the option to set taxes based on states, only for countries. I have forwarded a feature request to our back-end team to include this option, however, please note that there is no estimated time-frame for a resolution.

    If there is any progress on this request, you will be notified via this thread.

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    JotForm Support

    Answered by NeilVicente on May 25, 2017 at 03:05 PM

    Hi there,

    This is now available again.