What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need Mailchimp support

    Asked by mobilegeek on July 21, 2012 at 05:55 AM

    Contacts are not been sent to my mailchimp integrated list.


    Page URL:

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    Answered by gori-mathew on July 21, 2012 at 07:54 AM

    Hi, can you please try to clear your cache then re-integrate mailchimp? Also, be sure that you input the API keys correctly.

    Please let us know if the problem still persists after that so that we can further assist you with this.

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    Answered by mobilegeek on July 21, 2012 at 08:21 AM

    What cache? On my browser, mailchimp or JotForm?

    I have cleared cache on my Google Chrome browser and problem still exist.


    Emails & Names still not sending to my mailchimp list.



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    JotForm Support

    Answered by liyam on July 21, 2012 at 02:46 PM

    Hello mobilegeek.  Is it possible that the contact you're submitting is already in the list?  This can be one of the reasons why submitted contacts do not send the details to MailChimp.