What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I having trouble with people filling out my form on an iphone

    Asked by davidnewton on May 24, 2017 at 06:25 PM

    I’m having trouble with people filling out my form on an iphone.


    The form is hard to scroll on the page and every time you fill info in it jumps you out of the inputting data fields on the iphone and back to top of the form. It works fine with an android phone.


    I have tried iframe, Embed, and Quick Share and it doesn’t fix the issue. This is the URL.  http://www.steakandstone.com/hostess-opening


    You will need to put in the code: 85215. This is a Wix platform.


    I do not have a screen shot from the iphone.



    Please advise. 

    Page URL:

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    JotForm Support

    Answered by Mike on May 24, 2017 at 10:08 PM

    Thank you for contacting us.

    Could you please try to increase the size of the form placeholder element on a mobile version of your website?


    Does it make any difference?