What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I create a number mask with the new formats?

    Asked by creditdisputepros on May 24, 2017 at 07:19 PM

    I uploaded a pre-exsisting form that I need to add a mask to a number field.  I cant figure out how to make sure that the format stays as required ###-##-#### instead of #########.

  • Profile Image

    Answered by williamralloma on May 24, 2017 at 10:12 PM

    In your form, under build option. Click on your field, and click properties.




    Then, click the Options tab, and scroll down to Input mask. Enter there, the format you want for your number. Use '#' for numbers.



    After the changes, the form will be using that format. Here's the example output.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 25, 2017 at 12:11 AM

    Hello creditdisputepros,

    It seems @williamralloma has already explained you how to add input mask in form field. You may also like to take a look at the following guide which should help you:  https://www.jotform.com/help/381-Getting-Started-with-the-Basics-of-Input-Masking

    Thank you!

  • Profile Image

    Answered by creditdisputepros on May 30, 2017 at 12:06 AM

    Thank you so much for both answers!!  I will look at both!