Security Attestation / Terms and Conditions

  • Chris Convey
    Asked on May 24, 2017 at 7:50 PM

    We're looking to use your service at our company, but I want to be sure your cloud environment is secure and that the terms and conditions are appropriate.  Do you have something like a SOC2?  Also, can you send me the Ts and Cs for using your service?  Thanks.

  • jonathan
    Replied on May 24, 2017 at 10:41 PM

    Thank you for contacting us. I also recommend creating an account if you haven't yet. 

    You can use this link https://www.jotform.com/signup to signup using your email account.

    As to your inquiry, you can also review our terms and privacy policies on the links below.

    http://www.jotform.com/terms/

    http://www.jotform.com/privacy/

    The JotForm FAQ page should also help provide quick answers to most common questions including security.

    Let us know if you need further assistance.

     

     

     

  • Scott JotForm Support
    Replied on October 17, 2022 at 8:27 AM

    Hello Chris,

    Thanks for continuing to use Jotform. We have great news for you. We’ve recently achieved SOC 2 Type II compliance for our Enterprise product. At Jotform, we’re committed to providing the highest level of data security, so our users know their information is in good hands. In September 2022, we received our audit report on SOC 2 compliance from an independent auditor, ensuring that we meet the latest security standards. This report shows our Enterprise customers how we designed and independently tested our security controls, so they are confident that their data is secure. Please note that you must upgrade to Jotform Enterprise to be covered by this newly achieved compliance.

    If you are currently not a Jotform Enterprise customer, please contact our team and a representative will reach out to you with details.