What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Testing with integration is using up our form submits

    Asked by laurelburchstudios on May 24, 2017 at 08:10 PM


    We have not even launched our website. Is there anyway you are able to waive the submission allowance during testing? In our business, we probably would not even reach more than 10 submissions per month and our developers in India are needing to do several tests to make sure the integration is working correctly.

    Is there anyway possible to waive our submission allowance during the testing phase of our website functionality? 

    Thank you very much,


    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on May 24, 2017 at 11:13 PM


    You can reset your account submissions counter to zero(0) again by deleting your form that have test submissions only.

    You can clone the form first before deleting so that you will have a copy of the form template. 

    You can follow this steps:

    #1 Clone your test form to have another copy and maintain it as your template form.

    User guide: How-to-clone-an-existing-form-from-your-account

    #2 Delete the test form (make sure you cloned it already)

    #3 Empty your My Forms list Trash folder to clear deleted submissions.

    The cloned form should be empty of submission and it still be how the original form is.

    You can review your account usage status.

    Let us know if you need further assistance.