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    Somehow my PDF design is now missing under the submissions tab

    Asked by jwinklerRD on May 25, 2017 at 02:17 AM

    Somehow my PDF design is now missing under the submissions tab. PLEASE HELP.



    This is a re-post of a comment on How to Customize PDF Submissions Report

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    JotForm Support

    Answered by Jan on May 25, 2017 at 03:31 AM

    Unfortunately, I wasn't above to replicate the issue. I was able to open the PDF Designer/Editor in the Submissions page. Here's a screenshot:

    Please make sure that the form has a submission for this to work. The PDF button will not work if there are no 0 submissions.

    If you're still having issues, please provide the form ID and a screenshot so that we can further investigate.

    Thank you.