What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can you change my username on your side?

    Asked by Helenchukwu on May 25, 2017 at 02:17 AM

    I would like to change my username from Helenchukwu to Helen La Costura

    This is a re-post of a comment on How to Create a Custom URL of a Form?

  • Profile Image
    JotForm Support

    Answered by BJoanna on May 25, 2017 at 03:12 AM

    Space character is not allowed inside of username. Only alphanumeric characters and '_' allowed.

    We can change username of your account to HelenLaCostura or Helen_La_Costura.

    You can also provide us some other options. 

    Let us know if you need further assistance. 

  • Profile Image

    Answered by Helenchukwu on May 25, 2017 at 03:25 AM

    This is fine HelenLaCostura

    Thank you

  • Profile Image
    JotForm Developer

    Answered by Helen on May 25, 2017 at 03:58 AM


    I have changed your username from Helenchukwu to HelenLaCostura as per your request. You can login to your account with your new username.

    Please let us know if you need any further assistance.