What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there any way we can upgrade to a TLS v1 instead of the SSL v3 certificate?

    Asked by picocarerx on May 25, 2017 at 02:18 AM

    Is there any way we can upgrade to a TLS v1 instead of the SSL v3 certificate?

    This is a re-post of a comment on All Forms Including Free Accounts Are Now Secure

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    JotForm Developer

    Answered by Helen on May 25, 2017 at 03:43 AM


    Thank you for contacting us.

    All forms you are using which use HTTPS protocol are using TLS 1.2 encryption on its certificates. 

    Form submissions are SSL secured by default. Form encryption, on the other hand, is something that needs to be turned on by you and it is an additional level of security. You can read more about it here: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-The

    Also, I have escalated your request to our highers as a feature request as per your request. If we have an update, we will inform you as soon as possible.

     If you have any questions or issue, please do not hesitate to contact us.

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    Chief Technology Officer

    Answered by eee on May 25, 2017 at 07:20 AM

    Hey @picocarerx,

    JotForm is already using TLS 1.2. After Heartbleed, we terminated all SSL v3 access to our servers.

    Kindest Regards,

    - Ertugrul.