Why is it saying my form is CURRENTLY UNAVAILABLE?

  • AmyDavies
    Asked on May 25, 2017 at 7:30 AM

    The form looks fine in the editor but I cannot preview or link to it - comes up with a page saying CURRENTLY UNAVAILABLE. 

     

    Is there a quick fix for this? We were hoping to launch a competition using this form tomorrow AM!

    Jotform Thread 1154415 Screenshot
    Page URL: https://form.jotformeu.com/71363513648357
  • candy
    Replied on May 25, 2017 at 9:05 AM

    Hello,

    We're sorry for the inconvenience you have.

    I have checked your form settings and I have seen that you have set a expire date to the form. So that, your form has been disabled on 20 April 2017 as you can see the screenshot below:

    Why is it saying my form is CURRENTLY UNAVAILABLE? Image 1 Screenshot 20

    You can re-enable the form again in the Settings menu, as well.

    I hope this helps.

    Thanks.