What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form calculation not working

    Asked by Cellofest on May 25, 2017 at 09:09 AM

    I am having problems with all the form calculations at the bottom of my form. They are using surveying data from the questions to find a total fee. They don't seem to work at all and I'm not sure why.

     

    Page URL:
    https://form.jotformeu.com/71186499045364

  • Profile Image
    JotForm Support

    Answered by BJoanna on May 25, 2017 at 11:12 AM

    We had and issue with form calculation widget and it was not working properly. This issue was resolved recently by our developers. I have tested your form and as far as I can see calculation is working properly. Your form has lot of fields and conditions, so I had to clone your form to see how conditions are set. Calculation is also working on my cloned form.

    Please test your form again.

    I have also noticed that your form is very slow and it was hard to fill it. Auto Fill feature is slowing your form, because it is large. I would suggest you to disable this feature and to use session method to allow your users to save the form and continue later. 

    How to Save Forms and Continue Later

    Let us know if you need further assistance.