How can we stop sending emails to clients on form submissions?

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    DariaM
    Asked on May 25, 2017 at 10:07 AM

    This form is being used as information going from our technicians out in the field to our pricing people in the office. We don't want the client getting an email from Jot Form with information missing. The people in the office will email them when it's completed.

    Can you help me?

    Sylvia

     

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    AIDAN
    Answered on May 25, 2017 at 12:12 PM

    Please note that the client is receiving an email because you have most likely an autoresponder email setup in your form.

    Please remove the autoresponder email by following our guide here: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

    Please note that while the guide above uses the email notification as an example, the deletion procedure is also the same for autoresponder emails.

    I hope this helps. If you need further assistance please let us know. Thank you.