Form missing from Squarespace website again

  • Alexander Schultz
    Asked on May 25, 2017 at 10:24 AM

    form keeps disappearing from linked page to home page sculpturevalley.com

  • Aurora JotForm Support
    Replied on May 25, 2017 at 12:16 PM

    Hello,

    This issue might be because the form is disabled due that the account is over the allowable limits. Free users are allotted 100MB available space, the account shows 145.09MB space used. In order to enable your form, you may consider to either to upgrade the account or free the available space by downloading all uploaded files, here you are the guidelines: https://www.jotform.com/help/356-How-to-Download-the-Submission-Files.

    Let us know if we can further assist you.

    Regards.