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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I created a membership form for our organization and can not process from my office?

    Asked by lscails on May 25, 2017 at 12:18 PM

    We held a membership drive last evening.  We're trying to process applications and keep getting an error.  See below.

    I'm not sure where the setting is to correct this... a little frustrating since we need to get this done fairly quickly today.  Lisa

    Sorry! Only one entry is allowed.
    Multiple submissions are disabled for this form.
    Page URL:
    http://www.artswesternct.org/get-involved/join-mainmenu

    Screenshot
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    JotForm Support

    Answered by Kiran on May 25, 2017 at 01:49 PM

    Please check if you have enabled Unique Submission or Unique Question in the form settings. These settings generally cause the forms to receive only one submission.  Please refer to the guides below that can help you with the settings of Unique submission/question.

    https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question

    If these options are not enabled on your form, please try opening the form in a private/incognito window or a separate browser to see if that works.

    Please get back to us if you need any further assistance. We will be happy to help.