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mmottsAsked on May 25, 2017 at 1:34 PM
Hello. My account is mdamato@altopro.co and website is www.altopro.co
I do not anticipate going live with my website until September 2017. I am continuously updating it and making cosmetic changes. Frustrating part of it is how Jot form keeps giving me an over the limit view of forms. I am probably the only person viewing my website and there is no way I click on a form 1000 times a month. This is very discouraging to even go live with JotForm in September on a paid version if I am going to get warnings on other limits that I do not believe are accurate. If there is a way for you to assure me that there should be no concern, please assure me. I am not a heavy duty form maker so it's easy for me to go to less expensive services in order to prevent disruptions. Thanks.
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David JotForm SupportReplied on May 25, 2017 at 2:34 PM
If you are using a web publisher that has a live preview, it will constantly be refreshing the page. This is usually the case with form that have a very large number of views but no submissions. I reset your form views to give you some time to get things sorted. If the views are coming from your page with an embedded form, I would recommend replacing the embedded form with a link to the form. This way, only users who visit the form through the link will be viewing it.