What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Views on my free account.

    Asked by mmotts on May 25, 2017 at 01:34 PM

     Hello. My account is mdamato@altopro.co and website is www.altopro.co 

    I do not anticipate going live with my website until September 2017. I am continuously updating it and making cosmetic changes. Frustrating part of it is how Jot form keeps giving me  an over the limit view of forms. I am probably the only person viewing my website  and there is no way I click on a form 1000 times a month. This is  very discouraging to even go live with JotForm in September on a paid version if I am going to get warnings on other limits that I do not believe are accurate.  If there is a way for you to assure me that there  should be no concern, please assure me.  I am not a heavy duty form maker so it's easy for me to go to less expensive services in order to prevent disruptions. Thanks. 

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    JotForm Support

    Answered by david on May 25, 2017 at 02:34 PM

    If you are using a web publisher that has a live preview, it will constantly be refreshing the page.  This is usually the case with form that have a very large number of views but no submissions.  I reset your form views to give you some time to get things sorted.  If the views are coming from your page with an embedded form, I would recommend replacing the embedded form with a link to the form.  This way, only users who visit the form through the link will be viewing it.