Form Views on my free account.

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    Asked on May 25, 2017 at 01:34 PM

     Hello. My account is and website is 

    I do not anticipate going live with my website until September 2017. I am continuously updating it and making cosmetic changes. Frustrating part of it is how Jot form keeps giving me  an over the limit view of forms. I am probably the only person viewing my website  and there is no way I click on a form 1000 times a month. This is  very discouraging to even go live with Jotform in September on a paid version if I am going to get warnings on other limits that I do not believe are accurate.  If there is a way for you to assure me that there  should be no concern, please assure me.  I am not a heavy duty form maker so it's easy for me to go to less expensive services in order to prevent disruptions. Thanks. 

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    Answered on May 25, 2017 at 02:34 PM

    If you are using a web publisher that has a live preview, it will constantly be refreshing the page.  This is usually the case with form that have a very large number of views but no submissions.  I reset your form views to give you some time to get things sorted.  If the views are coming from your page with an embedded form, I would recommend replacing the embedded form with a link to the form.  This way, only users who visit the form through the link will be viewing it.