- Reyna ColluraAsked on May 25, 2017 at 02:02 PM
Apparently our jot form has reached it's quota, and we still have people we need to sign up for our art classes. How to I upgrade or fix this.Page URL:
- JotForm SupportBJoannaAnswered on May 25, 2017 at 02:50 PM
I have checked and your account with username galvARTS is overlimit. Your account type is free and free accounts can receive up to 10 payment submissions per month. This month you receive 10 payment submissions and because of that your account went overlimit and your forms are showing over quota message.
You can upgrade your account to get higher limits and to enable your forms immediately. You can find more about different account type on our pricing page. With Bronze plan you can receive up to 1,000 payment submissions.
However if you don't want to upgrade, you have to wait until your submissions counter resets to zero, which will be on the first day of the following month.
Hope this will help. Let us know if you need further assistance.