What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Which field should I use so submitters can upload files?

    Asked by bibasheikh on May 25, 2017 at 02:32 PM

    I need the applicants to send me images.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Nik_C on May 25, 2017 at 03:06 PM

    No, that option is for you to place the image in your form:

    What you actually need is File Upload field right below the Image field.

    That field will allow your users to upload files to your form.

    If you have any further questions please get back to us.

    Thank you!


  • Profile Image

    Answered by bibasheikh on May 25, 2017 at 03:13 PM

    Thank you. I have a couple of doubts/questions still:

    1.So the upload files can be for all types of uploads (photos, PDF, Word, etc)?

    2. Can the upload file can upload only 1 item or more? I assume only one, and I have to paste this option on the application a few times...?

    3. For some reason, my sentences above the description boxes are too short and clumped into a paragraph. I just want the phrase to be written as one line. How to adjust?? Im not sure if I changed the box sizes and that did something. I just want it back to the standard form.https://www.jotform.com/build/71344835065154#preview

  • Profile Image
    JotForm Support

    Answered by Nik_C on May 25, 2017 at 03:29 PM

    1) Yes, that is correct.

    2) You can set the upload file to be for one file only, or multiple files:

    3) You could solve that by increasing the width of the form, just copy and paste the below CSS in your Custom CSS field:

    .form-all {

        width: 760px!important;


    Let us know if that worked for you.

    Thank you!