Exceeding Form Views

  • walltat
    Asked on May 25, 2017 at 2:38 PM

    If I exceed the monthly form views on my form, it doesn't affect the way the form works correct? It just adds the footer at the bottom of your form?

  • Kiran Support Team Lead
    Replied on May 25, 2017 at 3:17 PM

    Unforutnately, the option to add the footer to lift the form views is available only for the accounts created before the form views limit was introduced. I see that your account was created in the month of March 2017 and the footer will be displayed by default for the forms. Please take a look at the following guide for more information on form view limits.

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    Please be noted that the forms will be disabled if any of the limits are exceeded that includes form view limits. It is required to upgrade your account in order to continue receiving the form views/submissions. You may also wait for the form views/submissions counter to reset on the first day of the following month.

    Hope this information helps!