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Doug (searchenginesmd)Asked on May 25, 2017 at 2:40 PM
Phone 425.577.3235
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Mike_G JotForm SupportReplied on May 25, 2017 at 3:39 PM
I see that you have included "searchenginesmd" in your name for this post so I assumed that is your account username.
I checked the status of your account and I see that it is in the autosuspension status. This is the reason why your account says it is not available. When I checked what triggered the suspension I found out that there is a form (http://www.jotform.us/form/71272074584155) in your account guilty of violating our terms.
Please note that collecting of sensitive information such as login passwords in our forms is prohibited.
We have an anti-phishing tool that scans every form and marks any form suspected of phishing activity then suspends the account that owns it after.
I have removed the field shown in the image above from the said form and reactivated your account.
If you have any further questions regarding this, please feel free to contact us again anytime.
Thank you.
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Doug (searchenginesmd)Replied on May 25, 2017 at 5:43 PMUnderstood and I had started a new form that did not include that
information.
Doug Caywood
*COO - Local SEO Specialist*
p: 612.940.9396 m: 425.577.3235
a: 124 West Main St Ste 5, Waconia, MN 55387
e: doug@searchenginesmd.com
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Doug (searchenginesmd)Replied on May 25, 2017 at 5:43 PMAlso the "password" was used as an example and a suggestion as to what the
client might use.
Doug Caywood
*COO - Local SEO Specialist*
p: 612.940.9396 m: 425.577.3235
a: 124 West Main St Ste 5, Waconia, MN 55387
e: doug@searchenginesmd.com
... -
Mike_G JotForm SupportReplied on May 25, 2017 at 6:16 PM
Thank you for the clarification. We understand your concern, however, collecting login credentials particularly username and password is not allowed in our forms. Even the use of the word "password", in any means possible, would alert our anti-phishing tool and trigger the suspension.
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LeslieReplied on May 25, 2017 at 7:08 PM
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Chriistian Jotform SupportReplied on May 25, 2017 at 9:33 PM
@Leslie,
To better assist you, I have moved your concern to a separate thread. You can find it here: https://www.jotform.com/answers/1155153. We will attend to your concern there accordingly.
Regards.