What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    DocuSign widget not working on my form

    Asked by WilsonElectronics on May 25, 2017 at 02:55 PM

    I retried reintegrating the docusign signatures but it still is not working right. It keeps giving me an error. What else can I try?



  • Profile Image
    JotForm Support

    Answered by Kiran on May 25, 2017 at 03:32 PM

    I have tested the DocuSign widget on my form and see that it is working fine. As I check your form, I notice that there are 3 DocuSign widgets on the form which is not supported. Could you try removing any two DocuSign widgets on the form and see if that works? 

    Please get back to us if the issue still persists. We will be happy to help.