- peterkerasAsked on May 25, 2017 at 05:27 PM
i followed the instructions-settings etc but to remove footer is no longer an option. I know I have a free account and it says I'm almost out of views even though the site just went up last week and the greatest majority of the 911 views were probably from me as I tweaked the site etc but I would like to get rid of the unsightly footer.
- AIDANAnswered on May 25, 2017 at 06:16 PM
Please note that accounts in the Free status can not remove the JotForm branding. You would need to upgrade your account in order to be able to uncheck the "JotForm Branding" box in your account settings page.
I hope this helps. If you need further assistance please let us know. Thank you.
- mendingheartsfcAnswered on May 26, 2017 at 11:19 PM
When did you guys start doing this? I've been with Jotform for years and now logged on after a while. This is not cool.
- peterkerasAnswered on May 26, 2017 at 11:27 PM
Exactly. This came out of nowhere plus its an ugly and obtrusive footer to boot. we're making plans to switch. This was NOT what we signed up for.
- JotForm SupportKiranAnswered on May 27, 2017 at 01:54 AM
I understand. Please note that the JotForm branding was implemented months ago and it is required to upgrade to a paid subscription plan in order to remove this. However, the banner has been changed recently.
- syed masoodAnswered on May 27, 2017 at 03:29 AM
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- David BishopAnswered on June 30, 2017 at 02:04 PM
Guess it's time to start looking for a new player. This is unacceptable. I don't need an upgraded plan at this time.
- David BishopAnswered on June 30, 2017 at 02:13 PM
Looks like I may of already found something better for far less money too. Before I switch I will see what Jot says. I can't believe they made this decision to not only raise the prices but add branding on the free accounts.
- JotForm SupportKiranAnswered on June 30, 2017 at 02:52 PM
Please note that the Free accounts are limited to the number of submissions/form views/storage space. However, the features are not limited to any subscription plan and you can use any of the widgets/payment tools/integrations with a Free account. Unfortunately, the branding footer cannot be removed for free accounts and the only way to remove is to upgrade the account at this moment. Our pricing plans were restructured about a year ago and they are still competitive.