What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I remove the JotForm branding?

    Asked by peterkeras on May 25, 2017 at 05:27 PM

    i followed the instructions-settings etc but to remove footer is no longer an option.  I know I have a free account and it says I'm almost out of views even though the site just went up last week and the greatest majority of the 911 views were probably from me as I tweaked the site etc but I would like to get rid of the unsightly footer.

    Thank you

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    JotForm Support

    Answered by AIDAN on May 25, 2017 at 06:16 PM

    Please note that accounts in the Free status can not remove the JotForm branding. You would need to upgrade your account in order to be able to uncheck the "JotForm Branding" box in your account settings page.

    I hope this helps. If you need further assistance please let us know. Thank you.

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    Answered by mendingheartsfc on May 26, 2017 at 11:19 PM

    When did you guys start doing this? I've been with Jotform for years and now logged on after a while. This is not cool.

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    Answered by peterkeras on May 26, 2017 at 11:27 PM

    Exactly.  This came out of nowhere plus its an ugly and obtrusive footer to boot.  we're making plans to switch.  This was NOT what we signed up for.

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    JotForm Support

    Answered by Kiran on May 27, 2017 at 01:54 AM

    I understand. Please note that the JotForm branding was implemented months ago and it is required to upgrade to a paid subscription plan in order to remove this. However, the banner has been changed recently.

    Thanks!

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    Answered by syed masood  on May 27, 2017 at 03:29 AM

    i am running a mass communication institute in Delhi. which is the best template for my website http://himcom.in

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    Answered by David Bishop  on June 30, 2017 at 02:04 PM

    Guess it's time to start looking for a new player. This is unacceptable. I don't need an upgraded plan at this time.

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    Answered by David Bishop  on June 30, 2017 at 02:13 PM

    Looks like I may of already found something better for far less money too. Before I switch I will see what Jot says. I can't believe they made this decision to not only raise the prices but add branding on the free accounts.

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    JotForm Support

    Answered by Kiran on June 30, 2017 at 02:52 PM

    Please note that the Free accounts are limited to the number of submissions/form views/storage space. However, the features are not limited to any subscription plan and you can use any of the widgets/payment tools/integrations with a Free account. Unfortunately, the branding footer cannot be removed for free accounts and the only way to remove is to upgrade the account at this moment. Our pricing plans were restructured about a year ago and they are still competitive.