Why am I getting out of views message?

  • sirhllc
    Asked on May 25, 2017 at 5:43 PM

    I keep getting error that I'm almost out of space, what do i need to delete to free up more space? or is there a way to automatically delete older submission to free up space automatically?

    Also getting error "you are out of form Views", how many views do we get with our account and how often does it reset? if it resets every month, does it start over on the 1st of every month?

     

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  • Kevin Support Team Lead
    Replied on May 25, 2017 at 7:04 PM

    I keep getting error that I'm almost out of space, what do i need to delete to free up more space? or is there a way to automatically delete older submission to free up space automatically?

    You could indeed delete your submissions where files were uploaded and get free upload space, we also have an app that automatically deletes the submissions: https://apps.jotform.com/app/auto_delete_submissions 

    But it will require to integrate your form with an external 3rd party cloud service since files are also deleted from our servers. 

    https://apps.jotform.com/category/file_sharing_and_storage

    Otherwise you would need to upgrade your account in order to get more available upload space. 

    Your second question will be answered here: https://www.jotform.com/answers/1155096