What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Footer: Flickering issue on embedded form

    Asked by hobbydisplay on May 25, 2017 at 06:31 PM

    All of a sudden an advertisement for Jotform started appearing below my form and it causes a flicker in the form every time the user makes a selection. My form, which looked great before, now feels very unprofessional. This is extremely disappointing as I spent a lot of time setting up my form and am just now launching my product. I am not a fan of having the ad show up nor I am a fan of the flicker it's causing. Let me know if changes are happening very quickly, otherwise I will need to find another more professional solution. 

    Page URL:
    http://www.hobbydisplay.com/order/

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    JotForm Support

    Answered by Mike on May 25, 2017 at 08:43 PM

    I was able to reproduce the issue. It has been escalated to our developers now.

    We will get back to you when we have any updates on this.

    Note, the footer is automatically removed when the account is upgraded.

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    JotForm Support

    Answered by Rose on May 29, 2017 at 03:50 AM

    Thank you very much for noticing and letting us know of this issue. We have updated the banner so your form is working as expected now.

    If you have more questions, please feel free to contact us.