form in restore mode/need to reactivate account

  • aedwards
    Asked on May 25, 2017 at 6:49 PM

    I am trying to publish a form and I am getting an error message that my "form is in restore mode". I have read that this means that my account has been dormant for too long and that it needs to be reactivated. Could you please reactivate?

    Thanks,

    Ann

     

  • David JotForm Support Manager
    Replied on May 25, 2017 at 9:20 PM

    Your account is active again, you can now use your form. Open a new thread if you need anything else, we will be glad to assist you.