What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    form in restore mode/need to reactivate account

    Asked by aedwards on May 25, 2017 at 06:49 PM

    I am trying to publish a form and I am getting an error message that my "form is in restore mode". I have read that this means that my account has been dormant for too long and that it needs to be reactivated. Could you please reactivate?

    Thanks,

    Ann

     

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    JotForm Support

    Answered by BDAVID on May 25, 2017 at 09:20 PM

    Your account is active again, you can now use your form. Open a new thread if you need anything else, we will be glad to assist you.