What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I really need to gain access to my JotForm account and it isn't letting me log in

    Asked by Leslie on May 25, 2017 at 09:32 PM
    I'd like to hop on this thread because I didn't see my question show up in the forum that I submitted. I really need to gain access to my jot form account and it isn't letting me due to this same issue.  Please let me know what it doesn't like and let me log in ASAP! Thank you so much!
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    JotForm Support

    Answered by Chriistian on May 25, 2017 at 09:42 PM


    It seems that my colleague has already answered your concern regarding the account suspension. I checked your account (Leslie301) and it is now active. You can now access your account and your forms are now enabled.