What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I was spammed with 200 submissions to my jotform

    Asked by Andrew Lane on May 25, 2017 at 10:26 PM

    I was hit with 200 emails through my jotform and now have received notice from you to pay. Can this be avoided and can you reset

     

    SomaBarre

    info@somasamadhi.com

     

     I received 200 variations of this

     
      Send Us a Message
     
    Name Rose Santos
    E-mail 908106831@qq.com
    Phone Number (800) 719-4910
    Message 电子特邀线下活动 jin43.com 手机最低存20体验、app加送8元 1OO 1O8..12倍 3OO送3O8..15倍 5OO 5O8..16倍 DT日首存送88%..16倍 笔笔存送36% www.jin43.com
     
         
    Page URL:
    http://somasamadhi.com/send-us-a-message

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    JotForm Support

    Answered by jonathan on May 26, 2017 at 12:29 AM

    I was able to see the spam submissions on your form https://www.jotform.us/form/70586105768161

    I suggest you delete first all of the spam submissions on the form so that we can also reset the submission counter on your form as needed.

    User guide: How-to-Delete-Form-Submission-Data

    Please update us here once submissions deleted and we will proceed with the next action.

    Thank you.

     

     

     

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    JotForm Support

    Answered by ashwin_d on May 30, 2017 at 12:08 PM

    Hello Andrew,

    We have received an empty response from you. If you have replied form your email, please click on the following URL to reply again:  https://www.jotform.com/answers/1155181

    I also checked your account and found that your account is active and submission counters are also reset.

    Thank you!

  • Profile Image

    Answered by SomaBarre on May 30, 2017 at 04:31 PM

    I am all set