I was spammed with 200 submissions to my jotform

  • Andrew Lane
    Asked on May 25, 2017 at 10:26 PM

    I was hit with 200 emails through my jotform and now have received notice from you to pay. Can this be avoided and can you reset

     

    SomaBarre

    info@somasamadhi.com

     

     I received 200 variations of this

     
      I was spammed with 200 submissions to my jotform Image 1 Screenshot 20 Send Us a Message
     
    Name Rose Santos
    E-mail 908106831@qq.com
    Phone Number (800) 719-4910
    Message 电子特邀线下活动 jin43.com 手机最低存20体验、app加送8元 1OO 1O8..12倍 3OO送3O8..15倍 5OO 5O8..16倍 DT日首存送88%..16倍 笔笔存送36% www.jin43.com
     
         
  • jonathan
    Replied on May 26, 2017 at 12:29 AM

    I was able to see the spam submissions on your form https://www.jotform.us/form/70586105768161

    I suggest you delete first all of the spam submissions on the form so that we can also reset the submission counter on your form as needed.

    User guide: How-to-Delete-Form-Submission-Data

    Please update us here once submissions deleted and we will proceed with the next action.

    Thank you.

     

     

     

  • Ashwin JotForm Support
    Replied on May 30, 2017 at 12:08 PM

    Hello Andrew,

    We have received an empty response from you. If you have replied form your email, please click on the following URL to reply again:  https://www.jotform.com/answers/1155181

    I also checked your account and found that your account is active and submission counters are also reset.

    Thank you!

  • SomaBarre
    Replied on May 30, 2017 at 4:31 PM

    I am all set