Account overlimit

  • Profile Image
    Pedro Pinho 
    Asked on May 26, 2017 at 06:04 AM

    Hello,

     

    I have a free subscription and found that my forms have all disappeared.

    Is there any reason for this to happen?

     

    Greetings,

  • Profile Image
    Sven
    Answered on May 26, 2017 at 06:25 AM

    Hi, 

    I can see that there's a free account associated with your email, username (). But you have exceeded your views limit for the month. Your limits will reset at the first of the new month and you will be able to use it without issues. 

    If you want to use your forms now, you will have to upgrade to a paid plan, please visit this page:

    https://www.jotform.com/pricing/

     

    Thank you!