"Form not found This form is disabled."

  • sophiethemog
    Asked on May 26, 2017 at 8:41 AM

    Hi, 

    All my forms are displaying "Form not found. This form is disabled." whenever I preview them 

     

    Can you please fix this, not sure why it is happening but it has been happening since I created my most recent form

    Page URL: https://form.jotformeu.com/71452982787370
  • amy
    Replied on May 26, 2017 at 10:16 AM

    Hi,

    We have a system which detects the phishing fields in forms and this system suspends the accounts and disables the forms if there are fields that include phishing fields.

    I checked your account and found that your account was suspended because of phishing.
     
    Form not found This form is disabled Screenshot 20
     
    These fields are against to our Terms of Use. According to our terms of use, Jotform users cannot collect sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.
     
    Please let us delete these fields in order to re-activate your Jotform account. 
     
    Thank you for helping us to protect privacies of our users.
     
    Regards.
  • gazaleyewear
    Replied on May 26, 2017 at 10:28 AM

    I am also having this issue, how do we unlock/prevent this?
  • AIDAN
    Replied on May 26, 2017 at 12:01 PM

    I will be addressing your request in this new thread: https://www.jotform.com/answers/1155668

    Thank you.