What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not showing on website

    Asked by touchingclients on May 26, 2017 at 09:35 AM

    Hi, When I preview after adding embed code on my wordpress site I can see form fine but when I look at the site out of admin, it will not show,

     

    Please help. Thanks

    Page URL:
    http://www.ingoodhealthma.com/delivery-application-2/?preview=true

  • Profile Image
    JotForm Support

    Answered by Kiran on May 26, 2017 at 11:34 AM

    I have checked your web page and see that the form is embedded and displaying correctly. However, when I remove the preview parameter from the URL the form is not being displayed. I am not sure if this is something related to the theme applied to the web site. Could you try testing if the form is displayed normally by applying a separate theme? Also, please try embedding the form using iframe embed method to see if that works. You may get the iframe embed code for your JotForm by following the steps in the guide below:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Please get back to us if the issue still persists. We will be happy to help.