- goadkoAsked on May 26, 2017 at 09:51 AM
we move about 4 or 5 big files from our customers every month and need an easy way to move them.
the files are about 30 or 40 meg in size would like our customers to drag and drop the files to us if possiable
- AIDANAnswered on May 26, 2017 at 11:32 AM
It is definitely possible to create file upload forms using JotForm. Please follow our guide on how to achieve that here: https://www.jotform.com/help/332-How-to-Create-File-Upload-Forms
Please note that we have a default of 1MB for file upload size, but you can easily change this file upload size limit by following our guide here: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit
I hope this helps. If you need further assistance please let us know. Thank you.
- goadkoAnswered on May 26, 2017 at 12:43 PMI like the drage and drop upload but it says it has a 20mb limit is that
adjustable. with the jotform fix you mentioned in this email or is it
independent of that. thanks g
- JotForm SupportBDAVIDAnswered on May 26, 2017 at 02:01 PM
If by adjustable you mean going higher than 20MB, then the answer is no, as 20MB is the max file size accepted by the Drag and Drop widget.
If you want to receive files bigger than 20MB, then you need to use the native upload field, and increase the max size file as shown on the guide: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit
Let us know if you need more help.