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scottAsked on May 26, 2017 at 11:11 AM
Hi We are concerned because we have met out maximum jotforms for the month and the system will not allow to upgrade. Please do not hold any forms!! We want to upgrade
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Kevin Support Team LeadReplied on May 26, 2017 at 12:23 PM
Are you still getting issues upgrading your account?
I have just checked the account related to your email address "bepulaski" and I can see it has been upgraded from the Storage yearly to the Silver monthly plan.
You could also check the details on the billing page of your account: https://www.jotform.com/help/329-How-to-Check-Invoices
If you're referring to a different account, please provide us with the username, we will be glad to help you.