What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account has been "Autosuspended"

    Asked by Jacob Ward  on May 26, 2017 at 11:51 AM

    I tried logging into my account this morning and found that it has been "Autosuspended." Any help or insight would be appreciated.

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    JotForm Support

    Answered by Kevin_G on May 26, 2017 at 01:02 PM

    I have checked your account and I can see you do not have any form, I have already reactivated it. 

    I can see you have some forms shared, please check our terms and make sure you're not asking for information that goes against out terms: http://www.jotform.com/terms/ 

    If you have any question, let us know.