What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my account suspended?

    Asked by codywhelchel on May 26, 2017 at 12:21 PM

    I'm getting this message on my phone and my jot form will not work

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    JotForm Support

    Answered by Kiran on May 26, 2017 at 01:34 PM

    I have checked your account and see that it is currently active and good in standing. As I check the screenshot, it looks like your hosting account has been suspended. We request you to check with the hosting service provider for the issue that you are experiencing.