Client's Account is Suspended

  • Dave Baker
    Asked on May 26, 2017 at 2:28 PM

    We are launching a website for a client today and their JotForm account is suspended. Here is the form: https://form.jotform.com/71277522854158

    Any ideas? This is an urgent request. 

  • Kevin Support Team Lead
    Replied on May 26, 2017 at 2:54 PM

    I have just checked the account related to that form and I can see it is not suspended, the form is currently working too: 

    Clients Account is Suspended  Image 1 Screenshot 20

    I would suggest you to make sure you're not asking for information that goes against our terms: http://www.jotform.com/terms/ 

    If you still cannot see your forms loading, please let us know. 

  • Dave Baker
    Replied on May 26, 2017 at 3:43 PM
    Thanks. Someone from Jot Form already fixed it. Thank you for the follow up.
    ...