What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Client's Account is Suspended

    Asked by Dave Baker  on May 26, 2017 at 02:28 PM

    We are launching a website for a client today and their JotForm account is suspended. Here is the form: https://form.jotform.com/71277522854158

    Any ideas? This is an urgent request. 

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    JotForm Support

    Answered by Kevin_G on May 26, 2017 at 02:54 PM

    I have just checked the account related to that form and I can see it is not suspended, the form is currently working too: 

    I would suggest you to make sure you're not asking for information that goes against our terms: http://www.jotform.com/terms/ 

    If you still cannot see your forms loading, please let us know. 

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    Answered by Dave Baker  on May 26, 2017 at 03:43 PM
    Thanks. Someone from Jot Form already fixed it. Thank you for the follow up.
    ...