We'd like to downgrade and not lose our information.

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    Asked on May 26, 2017 at 03:38 PM

    Also, how do I find my receipts on this site?

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    Answered on May 26, 2017 at 04:15 PM

    Please note that downgrading your account won't make you lose your information, it would just make your account subject to the Free account limits instead of your previous plan's (Bronze).

    As to checking your invoices, I believe I have already addressed that in the previous thread you created: https://www.jotform.com/answers/1155919

    Still, here is our guide on how to check invoices again: https://www.jotform.com/help/329-How-to-Check-Invoices

    If you need further assistance please let us know. We will be happy to help. Thank you.