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    Mobile Responsive Widget: label and inputs are no longer aligned properly

    Asked by HbirdPageant on May 26, 2017 at 04:58 PM

    Help! My Mobile Responsive Widget has stopped working, and I'm not quite sure what to do. I worked prior to my adding Age Group drop down menu. Now, I can't figure out what the problem is. At this time, we have not linked it on our website, but are linking directly to the jotform site.

    Page URL:

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    JotForm Support

    Answered by Welvin on May 26, 2017 at 05:50 PM

    Let me submit a ticket about this. It seems like the widget has been updated and caused this problem in the form. The alignment and width of the fields are shrinking:


    For the meantime, do the following:

    1. Remove the widget in the form.

    2. Unshrink the field (disable column).

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    Answered by HbirdPageant on May 26, 2017 at 06:18 PM

    UPDATE:  It seems as if I need to unshrink ALL of the fields. Once I did that, I'm able to view it correctly on my phone.  However, for ease of those who wish to fill it out using a computer, I'd still like to be able to have some of the fields side-by-side, rather than one on each line. If that's not possible, that's fine. I'm just thinking of how I'd like to fill it in as an end-user.

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    JotForm Support

    Answered by Welvin on May 26, 2017 at 06:52 PM

    I've also noted the columns in the ticket. The responsive widget can do the job before. You need to unshrink the fields while waiting for the update.