Downgrade to free version

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    Asked on July 23, 2012 at 04:08 AM

    I've downgraded prom pro. to free version and payed with pay-pall. Now is last month 0,01 dollar in effected. How can I correct this setting?

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    Answered on July 23, 2012 at 06:27 AM

    Hi; We have refunded your 0.01USD and will be able to receive this amount within 2 weeks. Thanks for using Jotform and feel free to upgrade to paid accounts in future.