What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrade to free version

    Asked by keldeh on July 23, 2012 at 04:08 AM

    I've downgraded prom pro. to free version and payed with pay-pall. Now is last month 0,01 dollar in effected. How can I correct this setting?

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    Answered by gori-mathew on July 23, 2012 at 06:27 AM

    Hi; We have refunded your 0.01USD and will be able to receive this amount within 2 weeks. Thanks for using Jotform and feel free to upgrade to paid accounts in future.