Since when has this form limit occurs?

Hi Team, 

Since when has this form limit occurs? I been using this bronze since 2014 it never appear for form limits and suddenly today it say form limits. What is that means? when is it occur?

Pls let me know. 

Hello,

Announcements were sent during September and October 2016. The Bronze users should be limitted to 25 forms, however, existing Bronze accounts should not be directly affected. In your case, you were allowed to keep the existing 109 forms,  but will be limited to create new forms, you may modify your existing forms though.

If you have additional questions, please let us know.

Regards.

I didn't receive any email regarding this Policy Announcement and this existing 109 form I can't clone my form. I would like that this amount is given as quota and able me to clone my form in the amount given. Otherwise its very difficult for me to work this way.

Thank you for your response, tutoringservices.

Let me escalate this matter and we'll keep you posted once we receive updates.

Thanks for your understanding and we apologize for this inconvenience. 

Pls kindly let me know soon as I need to work on it everyday. 

Hello,

My colleague have already created a ticket and forwarded it to our backend team. Though we cannot provide an ETA on this but we will get back to you as soon as we have any update from our backend team.

Thank you!

We are understanding your concern about this form limitation. However, this limit is applied as a company decision.

On the other hand, We always have a policy to not put our users a bad position due these kinds of changes. So, your existence forms are grandfathered. It means that, you can use all the active forms you have (109 forms) but you will not be allowed to create new form unless you delete or disable your forms to open limit. If you would like to keep your current forms but want to be able to create new forms, I'm afraid there is no other way except upgrade your account. It is the form limit according to plans:

If there will be a new campaign or something else to help you to increase you form limit, You will be notified via this thread. 

If you have more questions, please feel free to contact us. 

As an alternative, you might archive the forms in order to just keep less than 25 active forms and create new ones, otherwise you would need to upgrade to Silver.