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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Dropdown List Showing Too Many Options

    Asked by erlebc on May 27, 2017 at 10:01 PM

    I created a form at https://form.jotform.us/71395368876171.  It has a Drop Down List element labeled 'Select Your Insurance Provider'.  I have it defined to display 5 rows by default.  Instead all of the defined options are being displayed overlaying other fields on the form.  While I am supplying the URL of the page where this form would appear at present it is set to display my default form that I am trying to replace.  Until I figure out what is causing the JotForm to display this element incorrectly I cannot have it published to my site and live.    

    Page URL:
    http://www.irmedicalcenter.com/INSURANCE/insurance.html

  • Profile Image
    JotForm Support

    Answered by BDAVID on May 27, 2017 at 11:16 PM

    Please try injecting the following code: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    #cid_11{

        overflow-y: scroll;

    }

    Let us know if you need more help.

  • Profile Image

    Answered by erlebc on May 28, 2017 at 09:43 AM
    Thank You for prompt response. It takes care of it mostly. The list still
    shows the first 5 options in white and the list is contained within the
    drop down, but the presentation still isn't as professional as I'd like.
    This should be a dropdown list and not a scroll list. However, with the
    CSS just added I understand why it's doing that.
    Thanks.
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on May 28, 2017 at 12:14 PM

    Hello,

    If you want it to appear as dropdown, you will need to adjust its properties. Click the Properties button of the dropdown field on the form builder, go to Surveying, and then under Visible Options, change it to 1.

    If you have questions, please let us know.

    Thanks.

  • Profile Image

    Answered by erlebc on May 28, 2017 at 07:43 PM
    Thank You.
    ...