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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hanging on "please wait" upon submission

    Asked by bsmall on January 13, 2011 at 01:21 PM

    Having trouble with the form 2974604201 being submitted.  Hangs on "PLEASE WAIT".


    Please advise.



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    Answered by adminmanager on January 14, 2011 at 02:02 AM

    my form is doing the same anyone at jotform got a fix??

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    Answered by adminmanager on January 14, 2011 at 02:10 AM

    removed all "required" from fields and validations and used the <script src="//www.jotform.com/jsform/xxxxxxxx"></script> ....worked with the thank you page coming up after submission..

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    Answered by adminmanager on January 14, 2011 at 02:26 AM

    re-done the form with validation and required fields and submitted and worked even with hover text...but used the  <script src="//www.jotform.com/jsform/xxxxxxxx"></script> input, as before was using the full source code!

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    JotForm Founder

    Answered by aytekin on January 14, 2011 at 04:30 AM

    The problem does not happen when I submit at the form directly:



    So, using jsform fixed the problem? Can you go back to the jsform code? 


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    Answered by serkan on January 14, 2011 at 06:52 AM

    @bsmall It's fixed now. It was conflicting with the other form on your page.