Uncheck single choice field

  • MTPhoto
    Asked on May 28, 2017 at 6:50 PM

    Hi

    How can I give the option for a single choice field to be unchecked? My form has two choices that are tied to different payment amounts.

    The problem is once one button has been selected, there is no choice for the customer to change their mind and "un-select" it. 

  • jonathan
    Replied on May 28, 2017 at 7:32 PM

    You will have to select the other choice instead to unselect the current one. 

    This is how the Single Choice(Radio option button) field work. The functionality you described is actually that of the Multiple Choice(Checkbox) field.

    I checked your form and it look like had it figured out already because I see now the Checkbox field being used.

    Uncheck single choice field Image 1 Screenshot 20

     

    The Checkbox field also have property option to limit the selected choices. So if you want the user to select only one option (like a Single Choice field), you can apply this option.

    Let us know how we can be of further assistance.

     

     

     

  • MTPhoto
    Replied on May 28, 2017 at 9:05 PM

    Thanks for the reply, figured it out now.

    I needed to use two multiple choice fields (one for each option).