Uncheck single choice field

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    Asked on May 28, 2017 at 06:50 PM


    How can I give the option for a single choice field to be unchecked? My form has two choices that are tied to different payment amounts.

    The problem is once one button has been selected, there is no choice for the customer to change their mind and "un-select" it. 

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    Answered on May 28, 2017 at 07:32 PM

    You will have to select the other choice instead to unselect the current one. 

    This is how the Single Choice(Radio option button) field work. The functionality you described is actually that of the Multiple Choice(Checkbox) field.

    I checked your form and it look like had it figured out already because I see now the Checkbox field being used.


    The Checkbox field also have property option to limit the selected choices. So if you want the user to select only one option (like a Single Choice field), you can apply this option.

    Let us know how we can be of further assistance.




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    Answered on May 28, 2017 at 09:05 PM

    Thanks for the reply, figured it out now.

    I needed to use two multiple choice fields (one for each option).