Submissions - Can't see any data except for the submission date

  • Vanessav
    Asked on May 29, 2017 at 5:21 AM

    Dear Jotform,

    This morning I have gone to the submission section of my form to download a new pdf as we had received a new submission on Friday, and when I go into this section, all the data for all the submissions are missing except for the submission date. Can you please look into this for me? It was working on Friday.

    Kind regards,

    Vanessa

    Page URL: https://eu.jotform.com/submissions/70193742587363
  • Rose
    Replied on May 29, 2017 at 5:27 AM

    We are sorry for this inconvenience.

    The issue has been fixed. I tested it on my side and everything works as expected. Could you please check and let us know if the issue still persists on your side?

    Thank you for your understanding. 

  • Vanessav
    Replied on May 29, 2017 at 5:43 AM
    Hi Rose,
    Thank you for your prompt response. It is now working.
    Thank you so much,
    Vanessa
    ...