decrease number by 3 in ticket purchase widget

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    Asked on May 29, 2017 at 04:59 PM

    Hi All,


    I'm selling two types of tickets:


    Event can only sell 40 tickets per each event.

    There are 3 events only.

    The regular single ticket is very straight forward, people buy 1 ticket and if I set the quantity to 40 tickets, the idea is that quantity becomes = 39. I get this

    Here's my dilemma. My client is selling a special kind of ticket called a Flex Pass which allows a user to buy a single pass to 3 events (this pass = 3 tickets which allow the buyer to attend any of the 3 events) my problem is that when this type of ticket is purchased, there isn't an option in Jotform to tell the form that the type of product = 3 ticket which would affect the total quantity of each event.

    Hope that makes sense and that you're able to help me.



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    Answered on May 29, 2017 at 06:04 PM

    Hi Fran, 

    I think I understand your enquiry correctly. But unfortunately we don't have any feature that would allow you to do that, as in reduce the ticket number by 3 if this special ticket is purchased. 

    What you can do is create two separate widgets, one sells single pass tickets, and one sells Flex Pass tickets, so when the second, and change the availability on both to make sure that you don't oversell. 

    Hope this helps, let us know if you need any further help.

    Thank you!