My account got suspended

when trying to login I get a "login fail. Account suspended" There is no phishing going on. I simply created an online payment form. I reached out to this "contact" more than a week ago and didn't get any answer. Form has been inactivated on my site, preventing me to conduct my business. 

can anyone help?

Upon examination of your account, I found that it is indeed suspended, because your form "Payment Authorization Form" is collecting credit card information.

Please be aware that this is unacceptable because it's considered a phishing activity, which violates our terms of use. Card number, expiration date, security codes and card holder name are considered critical information. The only services allowed to collect such data are those that are DSS/PCI certified.

In light of this, it is a must to take any of the following options:

1. Integrate your form with any of our Payment integrations: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

2. You can take advantage of a feature inside of most of our payment integrations called "Authorization Only" which allows you to collect payments manually at a later time. Here is a more detailed guide on how to do this: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

 

Please get back to us if you accept these options, so that we would consider removing the offending fields and re-activating your account.

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Thank you for accepting our terms of use.

I have re-activated your account. Please proceed with the required changes and get back to us if you need any help.

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