What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't create a new form

    Asked by Kayla_Hughes on May 29, 2017 at 08:32 PM

    When I attempt to create a new form, I keep receiving an error message saying we have reached our limit and need to upgrade the account. I deleted some of our unused forms, but I kept receiving the error message.  What is going on?

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    JotForm Support

    Answered by BDAVID on May 29, 2017 at 09:27 PM

    This is a new limit that has been applied. Bronze accounts are limited to 25 forms.

    I see you have more than 25, however, they will still be available, but you will not be able to create more forms.

    Let us know if you have more questions.