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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I am unable to upload file in form.

    Asked by Mannat Kaur Kandhari on May 29, 2017 at 10:08 PM

    there is a passport size image of mine which is of 83 kb and i need to upload it on a site but the site is not accepting it saying that only images between the sizes of 20 kb and 50 kb will be accepted. when i finally managed to make the image of 27 kb, another error occured saying no double extension is allowed. how do i correct this error? do reply asap.

    This is a re-post of a comment on How to Change the Allowed File Types in the Upload Field

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    JotForm Support

    Answered by ashwin_d on May 29, 2017 at 10:21 PM

    Hello Mannat,

    I am unable to find any details with your email address to check your form. Can you please let us know the form ID with which you are having this issue with? You may also like to share the full name of the image file you are trying to upload in form and we will take a look.

    We will wait for your response.

    Thank you!