What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my account?

    Asked by boblucky on May 30, 2017 at 03:37 AM

    I do not have any probem, I would only cancel my account.

    Thank you.

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    JotForm Support

    Answered by Charlie on May 30, 2017 at 03:45 AM

    I presume when you say "cancel" you are requesting that your account to be deleted? 

    Your account is in "Free" plan and there's no paid subscription that needs to be cancelled. You can stay in "Free" plan as long as you like, it is not required to a upgrade paid subscription

    But let us know if you indeed would like to delete your account.