- jumpfox-invitesAsked on May 30, 2017 at 04:49 AM
I use the 'Image Upload Preview' widget for all of my forms, but unfortunately, it is not allowing my customers to upload images.
The following error message appears on upload:
'There was an error uploading, try to re-upload it!'
Could you please investigate this as a matter or urgency, as this is causing undue disruption to my business and customers.
Please note that this is not due to some problem with a condition, or because I've run out of upload space. I believe this a problem that support needs to fix.
See attached screenshot showing error.
- JotForm SupportNik_CAnswered on May 30, 2017 at 05:43 AM
We'are aware of this issue and our backend team is working on it as we speak. We'll inform you once the issue is resolved.
Thank you for reporting it!
- JotForm SupportRoseAnswered on May 30, 2017 at 06:29 AM
We are again sorry for this inconvenience caused to you.
The issue should be fixed now. I checked it on my side, everything works as expected now.
If you encounter any problem, please do not hesitate to contact us.